Help centre βΊ Customers & sales
Email Campaigns β sequences from your mailbox
Send short, personal email sequences from your own mailbox to businesses, see who opens, clicks and visits your website, and turn hot prospects into leads.
1. Create a campaign
AI Employee β Email Campaigns β New campaign, give it a name.
2. Settings
- Mailbox β the address it sends from, e.g. hello@yourbusiness.com (set up email).
- From name β what people see, e.g. your business name. The AI also writes as this name.
- Sending hours and days (default MonβFri 9:00β17:00 in your time zone) and daily limit (start with 20β30).
- Personal first line β the AI writes one line from each prospect's website.
- Next steps β email your booking link to hot prospects, or queue an AI sales call (with consent).
3. Emails
Write with AI from a short brief, or write each email. Choose a style: Plain (looks personal β best for first contact), Designed, Promotional or Custom HTML (email templates). Use {first_name}, {company}, {sender} and {icebreaker}. Follow-ups go as replies in the same thread.
Send a test to up to 5 addresses (sample details, nothing counted) β check the inbox and spam.
4. People
Add people from contacts (by label or picked one by one), by pasting a list, from Lead Finder, or with + New contact. Click the pencil to edit a name, company or website. Removed someone by mistake? Click Undo or Add back.
5. Start
Click Start sending. Emails go out during sending hours, a few a minute, starting at 10 a day and growing gently to protect your mailbox. New people you add later are sent to automatically.
Statuses
- Waiting β first email not sent yet (outside sending hours, campaign not started, or today's limit reached). The note at the top says why and when the next emails go out.
- In sequence β got email 1; follow-ups are scheduled.
- Replied β the sequence stops. Finished, Unsubscribed, Bounced, Removed.
Tracking
Opens (approximate), clicks and the pages people visit on your website. Hot prospects become leads and you get an email. Add the tracking snippet (Settings) to a website not built on Thenexi to see visits.
Land in the inbox
Set up SPF and DKIM for your domain (how), keep daily limits low at first, and keep first emails short and personal.